Customer Portal

We have a new Customer Portal. You will need to register to access it. You can register here. Please make sure you read our 'how to register' guide before you register.

If you have already registered using your email address and policy number, you can log in here.

FAQs


The Customer Portal is an online account management facility. It allows you to manage your motorcycle insurance policy online 24/7.

You can make the following changes to your policy: -

  • Change of address
  • Add or remove a rider
  • Change of vehicle
  • Change of use
  • Change your mileage
  • Your occupation

Yes, anyone who has a policy with us can register to use the customer portal. Register for the portal.

Yes, you can renew your policy in the Customer Portal. If you need to make changes prior to renewing, then please use Live Chat to do so and our Live Chat agents will be happy to help.

Live chat is available during our office hours in the Customer Portal. Our Live Chat agents are there to help with any questions or issues.

Your documents are available to view, download, and print at any time in the Customer Portal. You will also find your policy booklets.

You can make payments in the Customer Portal. If you have missed a Direct Debit instalment, and you wish to pay it, you will need to contact Premium Credit or login to your Premium Credit online account.